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Privacy & Safety

PRIVACY POLICY

1. General Information

This Privacy Policy explains how personal data of clients and buyers is collected, processed and protected when using this online store.

The data controller is:

NP Professional SIA
Registration No.: 40203362084
Legal address: A. Čaka iela 113-66, Rīga, LV-1011, Latvia
Office address: Dārzaugļu iela 1–113, Rīga, LV-1012, Latvia
E-mail: info@monesthetique.eu
Phone: +371 20696002

Personal data is processed in accordance with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)

  • Applicable laws of the Republic of Latvia

 

2. Conclusion of Distance Agreement

When a Buyer places an order in the online store and confirms the purchase, a Distance Agreement is concluded.

The Seller undertakes to fulfill the order, and the Buyer undertakes to pay for the goods.

 

3. Personal Data We Collect

We collect only the personal data necessary for order processing and delivery, including:

  • Name and surname

  • Email address

  • Phone number

  • Delivery address

  • Billing details (if applicable)

For certain services, additional information may be required. The Buyer will always be informed when providing such data.

 

4. Purpose of Data Processing

Personal data is processed for the following purposes:

  • Processing and fulfilling orders

  • Delivery of goods

  • Customer communication

  • Accounting and financial obligations

  • Maintaining purchase history

  • Internal sales analysis

  • Customer loyalty programs (if applicable)

 

5. Payment Security

Payments are processed via secure payment providers.

Data exchange between the Buyer, banks and payment processors is encrypted.

The online store does not have access to confidential bank card details.

 

6. Data Protection

We implement appropriate technical and organizational measures to protect personal data.

Only authorized persons have access to personal data and only to the extent necessary for performing their duties.

 

7. Data Processors

We may share personal data with trusted third-party service providers, including:

  • Payment processors (e.g. Stripe or other providers)

  • Bank institutions

  • IT and hosting providers

  • E-commerce system providers

  • Accounting service providers

  • Logistics and delivery companies

  • Marketing service providers (if applicable)

All data processors are contractually obligated to ensure confidentiality and data protection in accordance with GDPR.

 

8. Data Subject Rights

The Buyer has the right to:

  • Access their personal data

  • Request correction of inaccurate data

  • Request restriction of processing

  • Request deletion of personal data

  • Withdraw previously given consent

  • Request data portability (where applicable)

Requests may be submitted by e-mail to:
info@monesthetique.eu

 

9. Access and Deletion of Data

Buyers may update their personal data via their user account (if applicable) or by contacting us by e-mail.

Personal data will be corrected or deleted after proper identification of the Buyer.

 

10. Data Retention

Personal data is stored:

  • For the duration of the Distance Agreement; and

  • As required by accounting and tax regulations of the Republic of Latvia.

Accounting documents may be stored for up to 5 years or longer if required by law.

 

11. New Processing Purposes

If personal data is to be processed for a new purpose not originally specified, we will assess:

  1. Compatibility with the original purpose

  2. Nature of the data

  3. Potential impact on the data subject

  4. Safeguards applied

Processing will comply with GDPR requirements.

 

12. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy in accordance with legal requirements.

Updates will be published on the website.

 

13. Cookies

This website uses cookies to improve user experience.

Visitors are informed about cookies and may provide or withdraw consent in accordance with applicable regulations.

 

14. Supervisory Authority

If the Buyer believes that their personal data is being processed unlawfully, they have the right to submit a complaint to the Latvian Data State Inspectorate:

Datu valsts inspekcija
www.dvi.gov.lv

 

PAYMENT METHODS

  • Credit / Debit Cards

  • Online Payment via Secure Payment Provider

  • Other payment methods available at checkout

PAYMENT METHODS

  • Credit / Debit Cards

  • Offline Payments

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